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Last updated: August 2025
Merit Surgical (“we,” “us,” or “our”) is committed to protecting your privacy. This policy describes how we collect, use, and safeguard information when you use meritsurgicals.com.
When you place an order or create an account, we collect your name, email address, shipping address, phone number, and company name. We also collect usage data (pages visited, browser type) through standard server logs to improve site performance. We do not store credit card numbers — payments are processed by third-party providers under their own security standards.
We use your information to process and ship your orders, send order confirmation and shipping notifications, respond to inquiries and support requests, and improve our website and product offerings. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
By placing an order or submitting a contact inquiry, you consent to receive transactional emails related to your order or inquiry. You may receive occasional product announcements from Merit Surgical. You can opt out of non-transactional emails at any time by contacting us at meritsurgical@gmail.com.
We retain order and account information for as long as necessary to fulfill business and legal obligations, typically 7 years for financial records. You may request deletion of your account and associated personal data at any time by contacting us.
We use essential cookies to maintain your shopping cart session and authentication state. We do not use advertising or third-party tracking cookies. You may disable cookies in your browser settings, but this may affect cart and login functionality.
We use industry-standard encryption (TLS/HTTPS) for all data transmission. Passwords are stored as cryptographic hashes and never in plain text. Access to order data is restricted to authorized Merit Surgical personnel.
We use the following third-party services to operate this site: Vercel (hosting), Neon (database), and Resend (transactional email). Each provider maintains their own privacy and security standards. We share only the minimum data required to operate these services.
You have the right to access, correct, or delete your personal information held by Merit Surgical. To exercise these rights, contact us at meritsurgical@gmail.com or call 770-500-4244. We will respond within 30 days.
Questions about this policy? Contact us at meritsurgical@gmail.com or 770-500-4244. Merit Surgical, United States.